'Twas the night before Christmas, and at the North Pole, The last-minute planning was taking its toll...

We know the holiday season is in full swing, and life can get a little hectic! However, we also need to ensure our salon continues running smoothly so we can deliver the best possible service for all of our amazing clients.

With this in mind, we’re making a couple of updates to our booking policy to help us manage appointments more effectively.

Deposits for Appointments

In the coming days, you’ll receive a text message from us requesting a deposit to secure your next appointment. This deposit will confirm your booking and reserve your spot. Please keep an eye out and take action as soon as you receive the message to avoid missing out!

Cancellation Policy

We kindly ask for 48 hours’ notice for any changes or cancellations to your appointment. This gives us time to fill the spot reserved especially for you.

If we do not receive the required notice, loss of your deposit will apply.

We truly appreciate your understanding and cooperation. These updates are designed to make sure we can continue to provide the high level of service you deserve—both now and in the future.

Thank you for choosing Capelli Hair Gallery. We can’t wait to see you soon and get you looking fabulous for the festive season!